Privacy policy aiai3D

At Aiai3d AS, we process personal data in accordance with the Norwegian Personal Data Act and the EU General Data Protection Regulation (GDPR). This policy explains what information we collect, how it is used, and your rights.

Data Controller
Aiai3d AS is the data controller for the processing of personal data.

Organization number: 936235697
Email: vw@aiai3d.io
Phone: +47 97676358

What information we collect
When you contact us via forms on our website or register for our services, we may collect:

Name
Company
Email address
Phone number

This information is provided voluntarily by you.

When you visit our website, we may also collect:

Date and time of visit
IP address
Device type (PC/mobile/tablet)
Operating system
Browser
Referring link or page

This information is used for statistics and to improve our services.

Purpose of processing
We use personal data for the following purposes:

Responding to inquiries via contact forms
Following up on requests and customer dialogue
Booking meetings
Delivering services within 3D visualization and proptech
Sending relevant information and newsletters (if you have consented)

In connection with invoicing, we also process name, position, email, phone number, and company information, including billing address.

Legal basis for processing
We process personal data on the following legal bases:

Consent – for example when submitting a contact form
Contract – when the data is necessary to deliver services
Legitimate interest – for follow-up of inquiries and improvement of services
Legal obligation – such as storage of accounting data

Data processors
We use external service providers that process personal data on our behalf. This may include:

Website and contact forms
CRM systems
Automation and integration services
Email and communication services

Data processing agreements have been entered into with all suppliers to ensure that personal data is handled in accordance with applicable regulations.

Data retention
Information from inquiries and customer follow-up is normally stored for up to 2–3 years, with regular review and deletion if no longer needed.

Invoice data is stored for a minimum of 5 years in accordance with accounting legislation.

Information security
We implement technical and organizational measures to protect personal data against unauthorized access, alteration, or deletion.

Your rights
You have the right to:

Access the personal data we hold about you
Rectify incorrect information
Request deletion of your data
Restrict processing
Data portability

To exercise your rights, you may contact us by email.

If you believe that the processing of personal data does not comply with applicable regulations, you may file a complaint with the Norwegian Data Protection Authority (Datatilsynet):
www.datatilsynet.no

Contact
Aiai3d AS
Organization number: 936235697
Email: vw@aiai3d.io
Phone: +47 97676358